privacy policy

Privacy Policy

Last revised on: 12.10.2026

Welcome to the Open House Weekend website, which is operated by Aviva Levinson, a Licensed Dealer.

For inquiries regarding privacy matters, please contact us by email: hfw.israel@gmail.com.

This Privacy Policy explains how we collect, make use of, retain, share and protect personal information that is submitted to us, or is collected when using websites, online forms, and registration and participation data relating to Open House Weekend activities, as well as your rights as regards this information.

This policy is meant to apply to the operation of the websites and their related services, including online forms, registration pages, inquiries, mailings, and related systems connected with Open House Weekend activities.

If you do not agree to the terms and conditions of this Privacy Policy, in full or in part, you should refrain from using the websites or from providing personal information through them.

1. Application of the Policy

This policy applies to all Open House Weekend websites, in Hebrew and in English, and to forms, registration pages, inquiries, mailings, related systems, and to every online or digital service associated with Open House Weekend activities. As part of this Policy, we differentiate between several types of inquirers and users, and in particular between visitors who wish to sign up for tours, activities and updates, and property owners, property holders, institutions, representatives or other entities that wish to offer a property, facility or venue and explore the possible participation in Open House Weekend activities, scheduling dates and times, documentation or advertising.

2. The types of information that we collect

We may collect and process the following types of information, based on the nature of the relationship we have with you and, among other things, based on whether you are submitting an inquiry to us as a visitor who wishes to sign up for a tour or as a person who wishes to offer a property, facility, institution or other venue in order to participate in Open House Weekend activities.

2.1 Information you submit to us directly

• Full name of the visitor who wishes to register, the property owner, the property holder, the representative acting on the behalf of an institution, or any other contact person who approaches us
• Land line number, cell phone number, and additional contact information of the visitor who is registering and/or of the property owner, representative or relevant contact person
• Email address for the purpose of registering, scheduling dates and times, sending confirmations, updates, inquiries, correspondence and mailings, should they be relevant
• Information relating to a visitor’s registration for a tour or activity, including the selected tour or activity, preferred date and time, registration status, waiting list, cancellation, operational notes, and inquiries concerning participation
• Information regarding a property, facility, apartment, institution or venue that are being offered for participation in an activity, including the name of the venue, its address, its description, its features, its use, accessibility details, operational restrictions, availability, suggested dates and times, and additional logistical details
• Professional, planning, historical or content-related information that pertains to the property or facility, inasmuch as it was provided to us, including the name of the architect, planning professionals, associated professionals, architectural information, background descriptions, and details required for preparing content or a publication
• Photographs, documents, descriptive materials, year of construction, information regarding the features of the venue, and any other information that you choose to provide us with in connection with participation as a visitor or in connection with offering a property, facility or other venue

2.2 Information collected automatically when making use of the websites

• IP addresses
• Type of browser and device
• Operating system, language, website usage data, pages viewed, time spent, navigation paths, and inquiry source
• Technical and logical information connected with operating the website, security, errors, malfunctions, and performance
• Information collected by cookies, including functional cookies and analytical cookies

2.3 Marketing and communication information

• Information collected or retained in the mailing and communication management systems, including ActiveTrail, such as name, email address, registration status for mailing purposes, the opening of messages, clicks, and other communication data, inasmuch as they are relevant
• Information related to inquiries, scheduling dates and times, correspondence, registrations and messages sent to you or received from you as part of Open House Weekend activities
• Authorizations, confirmations, declarations and signatures submitted on participation, registration or inquiry forms
• Additional information that you choose to provide us with using participation, registration or inquiry forms

2.4 Information regarding the offer of properties, advertising and participation in events

• Information concerning the activity or the events you signed up for as a visitor, as well as information concerning a property, facility or venue that you are offering in order to participate in Open House Weekend activities, including the type of activity, dates, times, number of participants, activity details, accessibility information, related notes, operational information, and photographs of the venue or the facility, inasmuch as they are provided to us or photographed if scheduled in advance
• The name of the property owner, the property holder, the representative acting on behalf of the participating body, and the contact information of other persons connected with the property or in order to schedule the activity
• Information provided to us in order to assess whether the property or venue is suitable for participation, and for the purpose of advertising in the catalog, on the websites, on social media, and in other media in connection with the Open House Weekend events, including descriptions of the activity, venue details, photographs, accessibility information, participation restrictions, and operational instructions.

Some of the information submitted to us by a property owner, representative or entity acting on their behalf may from the outset also be provided in order to explore the possibility of advertising to the public as part of the Open House Weekend activities. However, not all information provided to us will actually be publicized, and we reserve the right to edit, shorten, adapt or not publicize certain information, based on our discretion and in accordance with the operational needs and the applicable law.

Information used for contacting visitors who register and property owners or their representatives is primarily intended for operational, service-related, legal and organizational needs, and is not, in and of itself, intended for public publication, unless explicitly stated otherwise, or if the publication is required as part the activity and is stipulated by law.

3. Information sources

We gather information from the following sources:

• Directly from you, when you sign up for a tour, fill out a form, contact us, provide us with information as a visitor, or contact us for the purpose of offering a property, facility, institution or other venue
• From a body, institution, organization, property owner, property holder, representative or other entity that you represent, or from entities acting on their behalf that are involved in scheduling, registration, production or advertising
• Through your use of the websites
• Through cookies and analytical tools
• Through mailing and communication systems, including ActiveTrail and information storage and management systems that we use
• Secure local computers, inasmuch as they are needed for managing the activities

4. The aims of using the information

We make use of information, as the case may, in order to:

• Manage visitors’ registration for tours, for activities, for updates and for waiting lists
• Handle the registration of visitors, institutions, facilities, property owners, property holders, participants, representatives and contact persons, and to examine inquiries dealing with properties or venues offered for participation in activities
• Establish contact with visitors, representatives, property owners, interested persons, participants and visitors for confirming registration, scheduling dates and times, providing updates, inquiries, changes and cancellations
• Inspect whether the properties, facilities, institutions and other venues are suitable for participating in an activity, and to be advertised and given space and coverage in a catalog, on websites, on social media and other media
• Schedule visits, tours, open houses, discussions, preliminary visits, photography sessions, production sessions, and other logistics-related scheduling
• Document consents, declarations, authorizations, commitments and confirmations that you provided, including as regards guest registration, the provision of information concerning a property or consent to publish information and photographs
• Improve the service, website operation, maintenance, security and quality control
• Analyze and make use of the websites and enhance the user’s experience
• Send messages, updates, reminders, professional materials or mailings, inasmuch as they are allowed by law
• Comply with the requirements of the law, handle claims, inquiries, disputes or legal proceedings
• Protect our rights, the participants’ safety, and ensure the proper functioning of the website activities and the events
• Publish information as part of the Open House Weekend activities, including information about facilities, institutions, tours, venues, activity descriptions, photographs, accessibility information, and related details intended for presentation to the public
• Circulate, as part of the Open House Weekend activities, information that pertains to facilities, institutions, activities, dates, times, activity descriptions, accessibility information, and photographs of the venue, which may be published in a catalog or posted on the websites, social media, and other media, based on the nature of the participation, the information provided to us, and our system-wide and editing discretion

Should you provide us with information when acting on behalf of an institution, organization, property owner, property holder, professional entity or other body, or should you offer a property or venue that belongs not only to you, it is your responsibility to ascertain that you are authorized to provide the information, allow its use, and consent to its publication if needed, and that you sent appropriate notification to every person whose personal details were submitted to us, if required by law

5. The legal basis for processing the information

Should the applicable law stipulate that the legal basis for processing be cited, we rely, as the case may be, on your consent.

6. Cookies and similar technologies

6.1 General

The websites make use of cookies and similar technologies for the purpose of proper functioning, preserving user preferences, accessibility, analyzing use and improving the services.

6.2 Cookie notification

Notification regarding the use of cookies appears on both websites, in both languages.

The types of cookies that are in use

• Functional cookies
  • These cookies are designed to remember your choices and settings on the website and enable uninterrupted and customized navigation
  • pll_language cookies – save the language you chose on the website in order to present it to you automatically on your return visits
  • *khac_plugin – saves the accessibility settings and adjustments that you activated on the websites using the accessibility widget
• Analytics cookies
  • These cookies help us understand how users make use of the website, in order to improve its performance and enhance the user experience
  • Google Analytics cookies used for collecting statistical data regarding website use and traffic
• Additional information about cookies
  • Certain cookies may be set by us, and others by third party vendors that supply us with analytical, infrastructure or functional services

Cookie management

• On most browsers, it is possible to delete cookies, block them or define an alert before saving them. However, blocking or deleting certain cookies could compromise the user experience, the availability of some of the functions or the presentation of your preferences.

7. Third party vendors

We may use outside service providers in order to operate the websites and analyze use, and for mailings, storage, security, maintenance, advertising and activity management for Open House Weekend. Among other things, we are currently aware of the use of Google Analytics for statistical and analytical purposes.

• Google Analytics – for statistical and analytical purposes
• ActiveTrail – for managing mailings, communication and contact lists
• This policy also applies to databases, other services and vendors that are used for operating the websites and the activities, inasmuch as they are needed for providing the services, managing the activities, storing information, maintenance, security, communication or operating related systems.

Third party websites and services

The websites may contain links to websites, services or platforms of third parties. The use of such websites or services is subject to the terms of use and the privacy policy of those third parties. It is your responsibility to review the privacy policy that applies to each such website or service prior to using it. Use of them is made at your own responsibility.

8. Sharing information

We do not sell personal information to third parties. However, we may share personal information in the following instances:

• With various outside vendors that provide us with operational services, storage, mailings, analytics, security, support, maintenance, registration, forms, photography, advertising or activity management
• With bodies, vendors, partners or entities that are involved in producing Open House Weekend events, should they be required for scheduling, registration, visitor management, property inspection, advertising or holding the event
• With property owners, property holders, host institutions, their representatives or entities acting on their behalf, should they be required for tour scheduling, visitor registration, entry management, logistical arrangements, security, accessibility or holding the event
• When the advertising is part of the service or the participation in the event, including the publication of information regarding facilities, properties, activities, descriptions, accessibility and photographs that were submitted to us or taken with as part of scheduling the activity
• If required to do so by law, a legal order, a requirement of a certified authority or legal proceeding
• For the purpose of protecting our rights, investigating claims, preventing fraud, security or enforcing the terms of use
• As part of an organizational change, transfer of operations, merger or operational contracting, subject to the provisions of the law

9. Retaining information

• The personal information is retained in our systems, and in the systems of vendors acting on our behalf, based on the type of information and the purpose of its processing, including on the website, on ActiveTrail, on secure local computers and in backup systems.
• Information pertaining to persons who signed up for tours is retained on the website for up to a year following the conclusion of the relevant tour or activity, after which it is deleted or anonymized, unless there is a documented lawful or operational reason for retaining it for an additional period.
• Contact details and operational information pertaining to volunteers is deleted or transferred to a restricted access archive within 24 months following the conclusion of the most recent activity. Codes of conduct, consent forms, declarations, authorizations, and documented signatures of volunteers are retained only as long as necessary for proving consent, legal protection or compliance with legal requirements, and for a period that does not exceed seven years following the conclusion of the activity to which they relate, unless a longer retention period is required pursuant to the law or due to a pending dispute.
• Information on the mailing lists will be retained as long as the person chooses to receive mailings, or until he/she has asked to unsubscribe, subject to the retention of a limited amount of information that is required for documenting the unsubscribe request and for complying with the law.
• Files and operational information are reviewed from time to time, and are deleted or transferred to a restricted access archive if they are no longer needed for the purposes for which they were collected. Website backups are retained in 14-day backup cycles, after which they are overwritten or deleted as part of the regular backup cycle.

10. Data security

We have adopted reasonable and accepted measures to protect personal information, based on the nature of the information and the risks involved in processing it. These measures include, as the case may be, encryption of the traffic between the browser and the website, protection mechanisms for Internet and server applications, access controls, multilayered authentication for relevant management interfaces, backups, monitoring and periodic security updates. Notwithstanding the foregoing, we are not able to guarantee absolute protection from unauthorized access, loss, disruption, exposure or system breach.

11. Databases

Personal information may be retained in databases and on storage devices that are managed by us and/or by vendors acting on our behalf, including the website’s systems, mailing lists, inquiry management systems, cloud storage services, secure local computers and backup servers.

The databases and storage devices on which personal information is retained may include the website, ActiveTrail, secure local computers, backup systems, and other systems used in practice for activity management, storage, operations, communication and data security.

12. Your rights

Subject to the applicable law, you may be entitled to review personal information that pertains to you, ask that it be corrected, revised and, on occasion, also ask to delete it or restrict its use. This includes your option to contact us in connection with the information you submitted as a registered visitor or in connection with personal information you submitted as part of offering a property, facility, institution or other venue.

Inquiries regarding personal information should be sent to the following email address: hfw.israel@gmail.com.

We will be entitled to request reasonable identifying information in order to authenticate the identity of the person making the inquiry prior to handling it.

13. Direct mailings and notices

If you signed up for a mailing list, updates or notices, of if your details are saved in the ActiveTrail system or in a similar system for communication purposes, we may send you notices in connection with Open House Weekend activities, including registration updates about tours, reminders, changes, content, relevant inquiries and other mailings, subject to the applicable law.

If required law, we will enable you to unsubscribe from mailing lists or reject promotional messages. You can unsubscribe from the mailing list at the bottom of the newsletters, as is customary by clicking on the word “Unsubscribe.”

Information about third parties

If you provide us with personal information about another person, including a representative, contact person, architect, property owner, property holder, employee, institution or entity acting on your behalf, of if you provide us with photographs, descriptions or other materials that contain information pertaining to other persons, it is your responsibility to ascertain that you are authorized to provide the information, and that you have sent appropriate notification to those persons concerning the submission of their details to us and the expected use of the information, including for scheduling dates and times, documentation and publicity purposes, if needed.

14. Transmitting information to third parties and overseas

Personal information may be retained or may be processed outside Israel as well. Some of the information is retained or processed on cloud infrastructure located in the European Union, including via service providers, mailing list systems, cloud storage services, technological infrastructure or analytical services that we make use of. Such transmissions will be carried out pursuant to the provisions of the applicable law, and based on operational needs.

Revisions to the policy

We are entitled to update this Privacy Policy from time to time. Every material change will be posted on the website, including the date of the last revision.

The continued use of the websites following the notification of the change will be considered as agreement with the revised policy, subject to the provisions of the law.

15. Contacting us

For questions, requests or inquiries in the matter of privacy, you can contact us at the following email address:

hfw.israel@gmail.com

Open House Weekend